PROJECT MANAGER, CUSTOMER SUPPORT

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A leading regional commercial operator providing quality services to both the broadcast and telecommunications industries. This organization is wholly-owned subsidiary of a listed company. 

Responsibilities:

• providing proactive and direct technical support to internal and external customers and partners
• handling pre-sales and post-sales activities such as tender proposal, budgeting, network planning, customer report, emergency backup planning and interference issues
• handling adhoc projects and work closely with Engineering and Operation departments

Requirements:

• degree in Computer Science, Electronic Engineering or related discipline
• 5 years hands-on project management experience in customer technical support and sales services in sizable organizations, preferably with exposure to the media or telecommunications industries
• knowledge in telecommunications technology is preferred
• good communication and interpersonal skills
• excellent command of English, Cantonese and Mandarin